City Council Agenda
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Memo to: |
Manteca City Council |
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From: |
Jose Jasso, Assistant City Manager/Interim Director of Public Works |
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Prepared by: |
Avneet Mahil, Deputy Director Public Works - Solid Waste and Fleet Management |
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Date: |
October 21, 2025 |
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Subject: |
Approve Amendment No. 1 to a Professional Services Agreement with Routeware, Inc |
Recommendation:
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Approve Amendment No. 1 to the Professional Services Agreement (C2024-201) with Routeware, Inc., increasing the compensation of $269,873 for year two and $525,127 for year three, for a total not-to-exceed amount of $895,000 for solid waste software services that includes route efficiency, compliance monitoring, service verification and a public mobile application for the residents that includes Solid Waste education and outreach, for a term ending December 29, 2027, and Authorize the City Manager or designee to execute the amendment.
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Background:
On December 30, 2024, City of Manteca entered into an agreement (C2024-201) with Routeware, Inc. for $100,000 for recurring subscription charges of Routeware Inc’s in-cab Fleet Management solution hardware and cloud-based software for solid waste and recycling services, for three (3) years. There is a recurring subscription for the hardware that will be in forty-five Solid Waste trucks for the amount of $17,666.50 monthly and a recurring subscription for a mobile application Recyclist for the residents for the amount of $4,822.92 monthly. Routeware Software is a Capital Outlay Project (CIP #24044) for Fiscal Year 2026 budget is for the install of the equipment and is not for the recurring charges for these software.
The city’s exponential growth in housing requires assistance with the routes to ensure effective and efficient waste collection and management. This software will help address route optimization, customer service, payments, waste management, and fleet optimization. The agreement with Routeware focuses on leveraging technology to improve both operational efficiency and customer service.
By using Routeware’s system, the residents will benefit from real-time data, allowing for greater transparency and accountability. For example, the RFID- based tracking of carts and bins is a great way to ensure residents are serviced accurately, and it will help streamline communication between operators and customer service representatives (CSRs). This real-time data will aid the CSRs in assisting residents with up-to-date information. Additional customer service-based functions of Routeware are alerts or notifications about missed services, delays, events or schedule changes could be directly sent to residents. This will streamline communication, and the residents will have the updated information immediately.
The software can also adjust based on real-time data, such as integrating open routes into daily operations, which could minimize fuel consumption and maximize operational efficiency. Operators will also be held accountable with their day-to-day routes. The
mapping service and video footage to review events are key features for enhancing safety and reducing incidents.
Amendment No. 1 increases the compensation of the contract from $100,000 to $895,000 to ensure the costs of the recurring subscriptions costs and unforeseen costs are accounted for. Any new purchases of garbage trucks during this time will be accounted for with this amendment. The installation of hardware is projected to begin this late Fall, and the contract for this CIP will expire on December 30, 2027.
Fiscal Impact:
Staff recommend Council approve Amendment No. 1 in the amount of $795,000 to the Professional Services Agreement (C2024-201) with Routeware, Inc. for a total compensation amount not-to-exceed of $895,000.
There are sufficient funds available in the FY2025-26 Adopted Operating Budget for year two of $269,873 for a portion of this amendment in the Solid Waste Fund (Fund 660).
The remaining future funding of $525,127 for Amendment No. 1 (year three) for this agreement will be included in the FY2026-27 annual budget process and Council’s approval process.
Documents Attached:
Attachment 1 - Original Contract
Attachment 2 - Amendment No. 1